Avaya BCM Office Phone System

BCM End of Service Support and Alternatives

HTCS Service and Maintenance Contracts

Please note Avaya is no longer supporting the Avaya BCM Office Phone System (previously Nortel/Norstar BCM). There is a shortage of parts, so we recommend you take a Service and Maintenance Contract to avoid expensive replacement of parts or systems, as we are still able to provide them.

Our Service and Maintenance contracts cover all parts and labour on equipment worn through normal use. They also include remote (telephone) technical support, as well as allow you discounts on programming visits and new purchases.

For more information on obtaining an HTCS Service and Maintenance Contract, please contact us.

Upgrade Your Present Phone System

Alternatively, you may want to consider upgrading your existing BCM system to one of our newer products, such as the Avaya IP Office

For more information on upgrading your Avaya BCM Office Phone System, please click on one of the links below:

Definitive Guide to Upgrading Your Nortel Phone System
Definitive Guide to Upgrading Your Avaya Phone System

Avaya Business Communications Manager: BCM50 and BCM450

Reduce Costs & Enhance Customer Service with affordable platforms from Avaya. HTCS Brings the Avaya BCM Office Phone System to you.

The Business Communications Manager is the award-winning Linux based IP/TDM PBX convergence system for small and medium enterprises. It offers one common feature-rich software stream on both the Business Communications Manager 50 (BCM50) or Business Communications Manager 450 (BCM450) platforms. The Avaya BCM Office Phone System is ideal for companies that want to streamline internal operations, improve remote communications, increase employee productivity, reduce costs, and enhance customer service. Business Communications Manager delivers a common browser-based management platform that delivers unified communications capabilities, proven and reliable voice processing, and an extensive range of feature-rich business telephony applications. All in all, the perfect office phone system and business communications manager.

The Avaya (Nortel) Business Communications Manager (BCM) Phone System leverages the existing Meridian, Norstar, and Communication Server 1000 investments and offers benefits to businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and much much more!

Avaya BCM50

The Avaya BCM50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users. Nortel BCM Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony.

Avaya BCM450

The Avaya BCM450 is an all-in-one, affordable platform for converged voice and data communications with features of unified communications; ideal for medium-sized businesses and branch offices with 30-250 users. Like the Nortel BCM50, the BCM450 also includes features such as: Unified Messaging, Message Forwarding, Meet-Me Conferencing, SIP Trunking Support, Computer Telephony Integration, Integrated Intelligent Contact Centre, Find Me/Follow Me, and InTouch Federated Presence.

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